Term of sales

The SexyAvenue website is published by BELISOFT SAS, 208 avenue du 8 mai 1945, 69140 Rillieux la pape, France.


Article 1 - Price
Article 2 – Payment Methods
Article 3 - Delivery
Article 4 – Customer Service
Article 5 – Satisfied or Refunded
Article 6 - Responsibility
Article 7 – Nominative information
Article 8 – Intellectual Property
Article 9 - Disputes
Article 10 – Customer Engagement

Article 1 - Price

1.1 The prices of our products are indicated in EURO (all taxes included) excluding shipping costs.
1.2 - All orders placed on our site are to be paid in euros.
1.3 - The products will be invoiced on the basis of the rates in force at the time of the recording of the orders, subject to availability on this date.
1.4 - Title Retention Clause: the products remain the property of BELISOFT SAS until the complete collection of the price by BELISOFT SAS.

Article 2 – Payment Methods

We accept payments by credit card, either directly on the site by secure payment, or by phone. BELISOFT SAS entrusts secure payment to several independent and specialized service providers (in France and abroad).
Some orders paid by credit card can be subject to additional verification. You will receive an email asking for supporting documents to validate the sending of your order.
You can also pay your order by bank transfer (possible costs to the customer), by order account or by check (only for France).
For orders over 100 euros paid by check, the order will be validated on the date of the cashing of the check.

Article 3 - Delivery

The availability of our products is indicated on the product description. A credit is generated when you edit your order if one of the products is unavailable (the credit will be equal to the amount of the product invoiced), which allows faster shipping without waiting for products out of stock.

What are your delivery times?
See the delivery page by clicking here.

BELISOFT SAS can not be held responsible for delays due to strike movements of postal services or other imponderables provided for by the legislation on the transport of goods and merchandise.

Delivery service :
The Parties agree that information from Royal Mail's information system relating to the pick-up, delivery, notification and distribution of parcels is authentic.

Customs restrictions :
Some laws limit the importation of erotic products. Find out about the legislation in force in your country before ordering on the site.

Border taxes :
Customs or import taxes are due as soon as the package reaches its country of destination. You must pay any additional customs clearance fees. We have no control over these taxes and can not predict them, as customs policies vary greatly from country to country. Please contact your local customs office for more information.

Article 4 – Customer Service

For any information or question, our customer service is at your disposal:
- by email : at contact@sexyavenue.com ou or via Service Clients
- by phone : 01 84 25 28 29 from France, +(33)1 84 25 28 29 from abroad.

Article 5 – Satisfied or Refunded

In accordance with the legislation in force, you have a period of 14 days (after the date of receipt) to request the exchange, credit or refund of your order.
You can print a return slip in your "My Account" space then “My orders”.
As part of the exercise of his right of withdrawal, the customer must bear the cost of return. In the event of a defective product, SexyAvenue undertakes to pay the cost of return. You can also return your products: BELISOFT logistics, 208 avenue du 8 mai 1945, 69140 Rillieux la pape, France.
For preparation errors and / or defective products, please contact customer service here.
BELISOFT SAS reserves the right to refuse your return if these conditions are not respected.
ATTENTION : All returned products must be intact and complete (unworn, unused and in their original packaging).

Article 6 - Responsibility

The products offered are in accordance with the French legislation in force and the standards applicable in France. For any questions about the products you can contact our customer service. BELISOFT SAS can not be held responsible for the non-performance of the contract concluded in case of out of stock or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire. Hypertext links may refer to other sites that the website BELISOFT SAS disclaims any responsibility in the event that the content of these sites violates the legal and regulatory provisions in force.

Article 7 – Nominative information

BELISOFT SAS undertakes not to disclose to third parties the information you provide us. These are confidential. They will be used by its internal services for the processing of your order and only to reinforce and personalize the communication and the product offer reserved for BELISOFT SAS customers, in particular by the SexyAvenue.com newsletter. This Article shall not prevent the general assignment of the company or the transfer of activities to a third party.
In accordance with the Data Protection Act of January 6, 1978, you have a right of access, rectification and opposition to your personal data.
To do this, simply ask us online or by post indicating your name, address and if possible your customer reference:
- by email : Customer Service
- by post : BELISOFT SAS, 208 avenue du 8 mai 1945, 69140 Rillieux la pape, France

Article 8 – Intellectual Property

All the texts, comments, works, illustrations and images reproduced on the sites published by BELISOFT SAS are reserved under the copyright as well as under the title of the intellectual property and for the whole world. As such and in accordance with the provisions of the Code of Intellectual Property, only the use for private use is authorized subject to different or even more restrictive provisions of the Code of Intellectual Property. Any other use is constitutive of counterfeit and sanctioned in the title of the Intellectual Property except preliminary authorization of BELISOFT SAS. Any total or partial reproduction of sites published by BELISOFT SAS is strictly prohibited.

Article 9 - Disputes

This contract is subject to French law.
Any dispute resolution can be made with our Customer Service or at +(33)1 84 25 28 29, and if failing an amicable settlement, it will be under the jurisdiction of a French court.

Article 10 – Customer Engagement

When you confirm your purchase on the cart form, you declare that you accept its content and the general sales conditions that are governed by French law.br /> These general sales conditions are governed by French law and can be changed at any time without notice.